Big R - Return Policy Changed on me.
I purchased a 2.5 gallon jug of *** killer at a cost of $65.00. At the register I asked that if this wasn't the product I was sent to purchase, could I return it.
I was told that as long as it wasn't opened and used, yes I could. I brought it back in 2 days, unused and still sealed. I was denied and told that they do not do returns on chemicals. I would have NEVER purchased it if I knew that was their policy.
I didn't see any signs anywhere stating the return policy on *** control products. I wonder what the stores policy on employees misleading customers is.
It's frustrating paying such high prices and then being treated like that. It will be the very last time I shop there, or any of their stores for that matter.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $65.
Location: 148 Craft Dr, Alamosa, CO 81101, USA
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